Letter Writing

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En esta lección os enseñaré escribir una carta formal o semi-formal en Inglés. Nivel B2 / C1

  • Heading

La regla general: Tu dirección a la derecha, y por debajo la fecha. La dirección de la persona a quien escribes a la izquierda.

Si no sabes el nombre de la persona a quien escribes, usa ‘Dear Sir/Madam’. Si tienes nombre usa Mr. (hombre) o Ms. (mujer). Tradicionalmente se usaba Mrs. (casada) y Miss (no casada) para las mujeres. Ya no es recomendado.

  • 1. Principio de la carta

(their address)                                                               (my address and date)

Dear Ms. Townshend,

I am writing ……  (elige opcion)

  • to apply for (a job)
  • to enquire about (information)
  • to inform you that….
  • to complain about…
  • to apologise for (something you have done wrong)
  • to express my (dissatisfaction, regret…)
  • to thank you for (inviting me to your wedding.)
  • in response to (your letter.)
  • with regards to (our conversation…)

…..but there is a variation that I prefer:

Dear Ms. Townshend,

Having (verb in past participle), I am writing to ……

Example:

Dear Sir/Madam,

(1a) Having seen your advertisement in ‘McJobs.com’ dated 5th April, I am writing to apply for the post of Assistant Chip Frier.

(1b) Having read yesterday’s article in your newspaper about animal abuse, I am writing to express my outrage that so many people today are capable of such acts of cruelty.

(1c) Having stayed at your hotel from the 7th to the 17th June, I am writing to complain about the service we received and the false information we were given prior to our holiday booking.

  • 2. Cuerpo de la Carta

No hay que arriesgarse innecesariamente con la gramática:

(2a) As a young girl I grew up with pets of all kinds, and all my life I have dedicated myself to animal welfare, rescuing stray dogs and cats, organising fund-raising events and helping to raise awareness of the importance of the proper care and attention towards our four-legged and two-winged friends.

Muchas veces será necesario separar los estudios y la experiencia laboral en 2 párrafos.

(2a) Last February we booked our holiday with your company influenced by the brochure and the photographs of the hotel and its facilities available on the Internet. We are a family of four, with two young children, and needed a place with a large swimming pool near the beach, as was advertised.

I do not have to inform you what you know perfectly: The swimming pool was under repairs, the children’s play area was closed due to safety concerns, and the 5 minute walk to the beach was a 10 minute drive. The information given was deliberately misleading, if not completely false.

(2c) As you can see from my CV, I have just graduated from Oxford University with a BSc. (Hons) in Nuclear Physics, and would welcome the opportunity to gain experience in the labour market. I also have experience in  ‘Crispins Fish and Chips’ as an onion peeler. I would like to add that I began as an assistant onion peeler, but after only three weeks I was given the senior position.

  • 3. Señala lo que buscas

(3a) I can only reiterate my displeasure with your conduct, and demand a full refund, as we were deliberately cheated. If your response is not prompt nor satisfactory, I will not hesitate to make a formal complaint through the National Tourist Agency.

(3b) I feel it is increasingly necessary for people to show their repulse at this type of behaviour, and that society in general should not tolerate any form of animal cruelty, either by individuals or by multinational companies. I call on readers to join the RSPCA and to take part in this Saturday’s demonstration in Faversville town square at 3:30pm.

(3c) I feel I would be a suitable candidate, not only because of my degree and experience, but because I have the enthusiasm needed for this post, and I am willing to learn. I can see my future with this company, as it meets what I look for in my career: stability, an interesting position with responsibilities, and where I can apply my knowledge.

Ahora no se puede malentender. hemos dejado muy claro el mensaje y propósito de la carta. Ahora concluimos….

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  • 4. Último párrafo

No seas muy creativo. Las cartas son muy formulaicas!

I would be grateful if you could….. (inform me of your plans)

I would appreciate an answer at your earliest convenience.

If you require any further information, please do not hesitate to contact me.

I enclose my CV, and am able to provide references if so required.

Lo que sigue es casi obligatorio!

I look forward to hearing from you (in the near future).

Para cerrar la carta:

Opción 1: si empezaste la carta con el nombre de la persona, cierra conYours sincerely, + firma

Opción 2: si empezaste la carta con Dear Sir/Madam, ahora se escribeYours faithfully, + firma

Opción 3: ‘Kind Regards’ para carta semi-formal o e-mail formal.)


Exercise 1: Lee otra vez y pon las 3 cartas en orden.

 

TITLE.

INTRO. QUESTION (OPTIONAL)


Having seen your advertisement in ‘McJobs.com’ dated 5th April, I am writing to apply for the post of Assistant Chip Frier.


As you can see from my CV, I have just graduated from Oxford University with a BSc. (Hons) in Nuclear Physics, and would welcome the opportunity to gain experience in the labour market. I also have experience in ‘Crispins Fish and Chips’ as an onion peeler. I would like to add that I began as an assistant onion peeler, but after only three weeks I was given the senior position.
I feel I would be a suitable candidate, not only because of my degree and experience, but because I have the enthusiasm needed for this post, and I am willing to learn. I can see my future with this company, as it meets what I look for in my career: stability, an interesting position with responsibilities, and where I can apply my knowledge.


Having read yesterday’s article in your newspaper about animal abuse, I am writing to express my outrage that so many people today are capable of such acts of cruelty.


As a young girl I grew up with pets of all kinds, and all my life I have dedicated myself to animal welfare, rescuing stray dogs and cats, organising fund-raising events and helping to raise awareness of the importance of the proper care and attention towards our four-legged and two-winged friends.
I feel it is increasingly necessary for people to show their repulse at this type of behaviour, and that society in general should not tolerate any form of animal cruelty, either by individuals or by multinational companies. I call on readers to join the RSPCA and to take part in this Saturday’s demonstration in Faversville town square at 3:30pm…


Having stayed at your hotel from the 7th to the 17th June, I am writing to complain about the service we received and the false information we were given prior to our holiday booking.


Last February we booked our holiday with your company influenced by the brochure and the photographs of the hotel and its facilities available on the Internet. We are a family of four, with two young children, and needed a place with a large swimming pool near the beach, as was advertised.
I do not have to inform you what you know perfectly: The swimming pool was under repairs, the children’s play area was closed due to safety concerns, and the 5 minute walk to the beach was a 10 minute drive. The information given was deliberately misleading, if not completely false.
I can only reiterate my displeasure with your conduct, and demand a full refund, as we were deliberately cheated. If your response is not prompt nor satisfactory, I will not hesitate to make a formal complaint through the National Tourist Agency.


Ahora te toca a ti! Lee esta carta y elige la mejor opción - en muchos casos hay 2 o 3 respuetas correctas.


Dear Sir/Madam,
1)______ your advertisement in 'The Independent' (2)_______ 19 September, I'm writing (3)_______ my interest in working (4)_______ a volunteer teacher in Africa.

Since (5)_______ Birmingham University with a BA (Hons) 2:1 in English Literature and completing my degree at Borden High School in Sittingbourne, Kent, I have spent the last 13 years teaching secondary school students in Canterbury.

During my time at University I was involved in several activities (6)______ charitable work, and in the last seven years I have been put in charge of several fundraising schemes to support teaching products in Africa and Asia. I feel that my future lies in applying my experience in teaching to helping others in need.

I enclose my CV together with this letter. If you require any (7)_____ information, please do not hesitate to contact me. (8)_____ how eager I am to be part of this project. I would be most grateful if we could arrange a meeting in person, if required.
I am looking forward to hearing from you (9)__________.

(10)______________________

 

TITLE.

INTRO. QUESTION (OPTIONAL)


Having seen ...


dated


with regards to / in order to express ('about' no es incorrecto pero es algo informal)


as (si esto te presenta problemas, sigue el enlace dbajo de este ejercicio)


Valen las 3 respuestas, aunque la primera no es muy formal


related to / in connection with


Further - 'more' esta bien pero no muy formal. Another es incorrecto. Es singular cuando 'information' es incontable.


I wish to reiterate / I would like to repeat ('I want to say again' es muy informal y demasiado directo)


Valen las 3 respuetas, aunque 'soon' es menos formal


La carta comenzó con Dear Sir/Madam, asi que lo correcto es 'Yours faithfully,'


n un correo valdría 'Kind Regards,'

Cual es la diferencia entre 'As' y 'Like'?

Haz otro ejercicio de cartas formales

Deberes! Complete this letter.
1st Paragraph: Reasons for Writing.
2nd Paragraph: First complaint.
3rd Paragraph: Second complaint.
4th Paragraph: Third complaint.
5th Complaint: Conclusion.

Dear Sir / Madam,
I am writing to express my dissatisfaction with our stay at your hotel, from
the 7th - 14th June.
Having booked two deluxe double rooms with sea views and balcony, we
were surprised to find that we had been given…..

Then write the answer from the Hotel Manager to the Guest.