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Phone = Call = Ring = Give somebody a ring = Give somebody a bell
Informal phone calls
John is phoning his friend Simon’s house. He wants to invite him to the cinema.
C = Caller, the person who is phoning (John)
R = Receiver, the person who answers the call (Simon, or his sister Patricia)
C. Is that……..?
(SITUATION 1: SIMON ANSWERS THE PHONE)
R. Yes, it is. Who´s calling / that ?
C. It’s me, John. How are you doing? I was wondering if you felt like going to the cinema tonight- there’s a really good film on.
(SITUATION 2: PATRICIA ANSWERS THE PHONE)
R. No, he´s out at the moment. Can you call back later?
C. When will he be back?
R. I’m not sure. Do you want me to tell him to call you?
OK, I know that with messages this type of thing doesn’t happen so much, but you never know… 🙂
Formal / Business phone calls
Now you want to speak to Andrea, who works in an Estate Agent’s:
R. Riches Estate Agents. Can I help you?
C. Could I speak to …….. please?
Now, Match the Receivers answer with the definitions below:
1. Hold on, please- I´ll put you through.
3. I’m afraid she’s out – Would you like to leave a message?
4. I’m afraid she’s off – Would you like me to give her a message?
5. I’m afraid she’s away – Shall I leave her a message from you?
A – It’s Andrea. In an informal call, she would say ‘It’s me!’
B – She’s on a trip today, probably travelling for business reasons.
C- It’s not Andrea- she’s in the other office next door.
D- She’s not working today- maybe she’s sick, or on holiday…
E- Andrea’s having a coffee or has gone out for half an hour.
(1c 2A 3E 4D 5B)