First the listening, and then the writing.
LISTENING: CONVERSATION 1
1. What kind (type) of shop is ‘Millets’?
DEPARTMENT STORE
2. What 3 items do they buy?
TROUSERS
2 SHIRTS
3. How much do the three items cost in total?
54 POUNDS
CONVERSATION 2
4. What does the girl want to buy?
SHOES (HIGH HEELS)
5. Why doesn’t she buy the first pair?
THEY’RE TOO TIGHT – THEY DON’T FIT HER
6. Does the second pair (in the first shop) suit her?
NO – SHE DOESN’T LIKE THE STYLE
7. Are they the right size in the second shop?
YES – THEY’RE COMFORTABLE
8. How much do the high heels cost in the second shop?
32 pounds
LISTENING 2
JOHN: Two to the square, please .
MAN: 90 pence .
JOHN: Thank you.
MAN: Thank you – Any more (1)FARES, please?
(conversation 2) MAN: Shoes are on the third floor – the (2)ESCALATOR’s over there.
SARAH: Can I try on a pair of these please?
WOMAN: What size do you (3)TAKE?
SARAH: Size 5.
WOMAN: Here you are.
JOHN: They’re nice, Sarah!
SARAH: Yes, they are. I’ll (4)TAKE these please.
(conversation 3) JOHN: Have you got ‘Definitely Maybe’ by Oasis?
MAN: What?
JOHN: ‘Definitely Maybe’?
MAN: Oasis?
JOHN: Yes.
MAN: No, sorry.
(conversation 3) WOMAN: Here you are. Do you want to (5)TRY them on? SARAH: I think they’re too (6)TIGHT, John – you need a bigger size. What size are they?
JOHN: 30!
SARAH: (laughs) You’re getting fat!
JOHN: I’m sure I take a size 30, you know.
SARAH: Have you got these jeans in a size 32?
WOMAN: I think so. Let me have a look. Yes, (7)HERE you are.
(conversation 4) SARAH: Oh here’s the (8)CHEMIST’S. I need to go in here.
MAN:Can I help you?
SARAH: Yes. I brought a film in for developing last week. Is it ready? Here’s the slip.
MAN: Just a minute. Yes, here it is. That (9)WILL be 3.50. Anything else?
SARAH: Yes. I think I’ll get some shampoo while I’m here.
MAN: The shampoos are over there.
(conversation 5) JOHN: Right. Have we got (10)EVERYTHING?
SARAH: Yes, I think so. Oh look – there’s the bus. Quick!
Esta es la conversación entre una cliente y un dependiente. Conecta las dos partes con las frases abajo:
MAKE THE MOST OF (algo) = APROVECHAR (algo)
YOU’RE RIGHT = TIENES RAZÓN (literalmente, ‘estas correcto’)
AFFORD = PERMITIRSE (EL LUJO)
AS WELL = TAMBIÉN
CHANGE (your) MIND = CAMBIAR(te) DE OPINIÓN
______________________________________
SALES ASSISTANT: Hello, Can I help you?
CUSTOMER: ____D______
SA: OK, don’t hesitate to ask if you need anything.
C: Thank you – I will.
(5 minutes later)
C: _____F_____
SA: Are they too tight? We have these in a size 38.
C: _____B______
SA: But why don’t you try them in a different colour. These black ones would suit you perfectly.
C: _____E_______
SA: Over there, at the back of the shop.
(3 minutes later)
SA: So, what do you think?
C: ______G______
SA: Did you know that there’s a special offer – 50% off the second piece of clothing, just in case you wanted to make the most of the discount.
C: _____H_______
SA: Feel free.
(3 minutes later)
C: _____C______
SA: It’s cotton, but this other one is silk – in the same style.
C: _____I______
SA: Remember you have a discount. Make the most of it!
C: You’re right. This is a quality shirt. I’ll take it as well. Can I take it back if I change my mind?
SA: ____J_______
C: In cash. (takes out wallet) Here you are. Would you prefer these notes, or do you want coins?
SA: ____A_______
C: Thanks!
________________________________
A: Some coins would be very helpful. Here’s your receipt. Thank you!
B: Yes, but those are a different style, and I don’t like them so much.
C: Excuse me, Is this shirt cotton or polyester?
D: No thanks, I’m just looking.
E: OK, I’ll try them on – where are the changing rooms?
F: Excuse me – do you have these jeans in a bigger size? These don’t fit me.
G: They’re great! I look good in this kind of smart casual – I’ll take them.
H: OK. That’s a bargain! In that case, I’ll have a look.
I: No, it’s too expensive! I can’t afford that.
J: Yes, of course. You can change it, or we can give you a refund. Would you like to pay by credit card or in cash?